After-Hours Nurse Triage Services Designed for Your Peace of Mind
Enjoy family time, vacations, and sleep by joining the many Pediatricians who have taken advantage of our nurse triage services.
Tele-Nurse is at the forefront of providing specialized telephonic nurse triage services. For more than 25 years we’ve ensured that patients receive immediate, professional health advice without the need to visit medical facilities.
Our services are particularly beneficial for Pediatric practices, offering peace of mind to both parents and physicians. Key benefits include reducing unnecessary ER visits, providing reliable medical advice after-hours, and supporting families in emergency and non-emergency health situations.
With Tele-Nurse, healthcare providers can extend their care beyond office hours, ensuring their patients’ well-being around the clock.
Why Choose Tele-Nurse?
Our after-hours triage services are customized to ensure that patients receive the quality of care and advice they need. Our nurses are specially trained in Pediatric care, ensuring that they understand the unique needs of children and their families.
- Accessible 24 hours a day, 365 days a year.
- We are HIPAA-compliant.
- Each call is promptly answered by a professional nurse, guaranteeing compliance with insurance audits.
- All nurses are bilingual.
- Minimize unnecessary visits to the emergency room.
- Most calls result in an office visit, boosting your profitability.
Additional Triage Services
Medical Answering Service
Our Medical Answering Service acts as your clinic’s after-hours reception, ensuring no patient call goes unanswered, thus extending the reach and responsiveness of your healthcare services.
Daytime Overflow Call Management
Receive essential support when your clinic experiences high call volumes, ensuring every patient inquiry is promptly and professionally managed.
Testimonials
Tele-Nurse provides the opportunity for our patients to have contact with our providers and office, 24-hours a day seven days a week. This service has had a positive influence on our patient relationships and on the lifestyle of our physicians. I strongly recommend Tele-Nurse services as a viable continuity of patient care.
We have experienced very positive results from Tele-Nurse. They respond quickly to patient calls, we have a better follow-up of patients who call after hours, and we have also seen less ER visits. Tele-Nurse services are just what you, as a doctor, desire. It gives you more quality time with your family and more time to rest.
I called my Pediatrician’s office at midnight because my 2 year old had temperature of 102. I was in a state of panic because this was the first time he’d ever really been sick. Nurse Elaine called me back right away and gave me terrific advice on how to handle fever. She was so patient and answered all of my questions and concerns. I’m thankful my Pediatrician has such a wonderful group of nurses handling his after hours calls.
I’m the proud mother of a 5-day old baby girl. I’ve been having some trouble breastfeeding and called my doctor’s office 5 minutes after they closed. The nurse on call was so patient and talked to me for over 15 minutes about breastfeeding. I realize this wasn’t a true after hours emergency, and can’t thank her enough for spending so much time on the phone with me.
The Tele-Nurse service has been a tremendous asset to our patients, practice, and to our physicians.
Our patients love the access to a knowledgeable advisor during the hours our office is closed, and parents regard you as part of our team, giving advice and guidance we support. For that especially, we are very pleased. You have done an outstanding job of providing sound guidance and have represented our clinic well.
My son was jumping on the couch when he fell off and hit his head on the coffee table. He developed a bump on his forehead and I called my doctor’s office right away. A nurse called me back within 3 minutes and told me exactly what to do. She even called me back 2 hours later to see how my son was doing. I’m so thankful that my doctor has such caring nurses on call for him.
CONTACT US TODAY
Give yourself and your staff the peace of mind that comes with knowing your patients are in good hands, anytime, day or night.
Contact Tele-Nurse today to discover how our comprehensive nurse triage answering services can benefit your practice and provide the support your patients deserve.
Frequently Asked Questions (FAQs)
How quickly can patients expect a response?
Our nurses provide immediate assistance. Every call is answered live by a nurse, ensuring patients and their families receive prompt and professional care advice.
Are Tele-Nurse services accessible nationwide?
Yes, our services are available across the United States, providing after-hours support and peace of mind to Pediatric practices and their patients no matter where they are located.
Is my patient information kept confidential?
Absolutely. Tele-Nurse is HIPAA-compliant, ensuring all patient information is handled with the highest level of security and confidentiality.
How does Tele-Nurse help in reducing unnecessary ER visits?
By providing immediate, professional health advice, we can often resolve concerns over the phone, guiding families on home care measures or advising on the appropriate level of care needed, which can often be less urgent than an ER visit.
Can Tele-Nurse integrate with my existing practice management or electronic health records system?
Please contact us for more information on integration capabilities, as we continually strive to offer seamless service experiences for both our clients and their patients.
What training does Tele-Nurse staff undergo?
Our nurses are registered professionals who receive specialized training in Pediatric care and telephonic triage to ensure the advice given is accurate and tailored to the needs of each patient.
How can I sign up for Tele-Nurse services?
To get started, contact us through our website or call our service number. We will guide you through the setup process, ensuring a smooth transition and integration with your practice’s workflow.
What is the pricing for your services?
Our prices vary based on the size of your practice and the services you require. Contact us today for a personalized quote and to learn more about our competitive rates.