Tele-Nurse is a nurse-owned and operated on call telephone triage company for physicians, dedicated to providing quality telephone advice to your patients in Texas. Allowing our highly trained nurses to handle your after-hours patient calls will give you restful sleep night after night, uninterrupted vacations and, most importantly, quality time with your family. This time off will, in turn, allow you to be more productive in the clinic setting.
- All calls are answered within 10 minutes… usually within 2-3 minutes!
- When needed, patients are provided with directions to the Urgent Care facility of your choice.
- An encounter report will be generated for your office, informing you of exactly what advice was given.
- Tele-Nurse nurses carry professional liability insurance and we are proud to say that we have not had a claim filed since opening.
All of our on call triage nurses are bilingual and have years of experience in Pediatrics. Our telephone triage nurses, who are all moms themselves, understand that having a sick child can be challenging. Not only do we take the time to educate parents, we also provide reassurance and guidance in a caring and supportive way.
Tele-Nurse utilizes Barton Schmitt M.D. Pediatric Telephone Protocols, which are the gold standard in Pediatric Telephone Triage. You will receive a report regarding the advice and disposition given to every patient. This document can be viewed and printed for insertion into your patient’s chart via our website.
“The Tele-Nurse service has been a tremendous asset to our patients, practice, and to our physicians.” – Dr. Dorila Mauney