Tele-Nurse has provided after-hours telephone triage nurse services for parents in Texas for more than 10 years.
Our after hours telephone triage nurses, who are all moms themselves, understand that having a sick child can be challenging. That is why we become partners in your children’s healthcare, by handling your after-hours patient calls. Not only do we take the time to educate parents, we also provide reassurance and guidance in a caring and supportive way.
You can count on us:
- Answering all calls within 10 minutes… usually within 2-3 minutes!
- When needed, patients are provided with directions to the Urgent Care facility of your choice.
- Being there for you late at night when your physician’s office is closed.
I’m the mother of a 5 day old baby girl. I was having trouble breastfeeding and called my doctor’s office 5 minutes after they closed. The nurse on call was so patient and talked to me for over 15 minutes about breastfeeding. I realize this wasn’t a true after hours emergency and can’t thank her enough for spending so much time on the phone with me. ~ Maria L. McAllen, TX.
